Privacy Policy

NEXIUM DMCC (“Nexium,” “we,” “us,” or “our”) operates the website www.nexium.ae (the “Site”). This Privacy Policy explains what personal information we collect through the Site, how we use it, and the choices you have.

1. Who We Are

Nexium DMCC is a trading company registered in the Dubai Multi Commodities Centre (DMCC) free zone, with headquarters in Dubai, UAE, and operations in Germany and across Europe. You can reach us at inquiry@nexium.ae or at 1 JLT, Jumeirah Lake Towers, Dubai, UAE.

2. Information We Collect

We collect information in the following ways:

Information you give us directly: when you contact us by email or any inquiry form on the Site, we receive whatever you include — typically your name, email address, company name, and the content of your message.
Information collected automatically: like most websites, our Site (built on Wix) automatically collects technical data such as IP address, browser and device type, pages visited, and approximate location, generally through cookies and similar technologies.

3. How We Use Your Information

To respond to inquiries and communicate about sourcing, procurement, and partnership opportunities.
To operate, maintain, and improve the Site.
To comply with legal obligations and protect our legal rights.
To send updates about our products and services, where you have agreed to receive them.

4. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area or UK, we process your personal data based on: your consent (e.g., where you opt in to marketing updates), our legitimate interests in responding to business inquiries and operating the Site, and, where applicable, the steps necessary to enter into or perform a contract with you.

5. Cookies

The Site uses cookies and similar technologies provided by our website platform, Wix.com, for functionality, analytics, and (where enabled) advertising purposes. You can control cookies through your browser settings. Disabling cookies may affect how parts of the Site function.

6. Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers who support our operations (for example, our website host, Wix.com, and email providers), under appropriate confidentiality obligations.
Professional advisors (lawyers, accountants) where necessary.
Authorities, regulators, or other parties where required by law.
A successor entity in the event of a merger, acquisition, or sale of assets.

7. International Transfers

Given our operations span the UAE and Europe, your information may be processed in both regions, as well as by service providers located elsewhere. Where we transfer personal data out of the EEA/UK, we rely on appropriate safeguards such as standard contractual clauses.

8. Data Retention

We retain personal information for as long as necessary to respond to your inquiry, maintain our business relationship, and comply with our legal and accounting obligations, after which it is deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing (for example, under the EU/UK GDPR or the UAE Personal Data Protection Law). To exercise these rights, contact us at inquiry@nexium.ae.

10. Children

The Site is intended for business audiences and is not directed at children. We do not knowingly collect personal information from anyone under 18.

11. Security

We use reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.

13. Contact Us

NEXIUM DMCC — inquiry@nexium.ae — 1 JLT, Jumeirah Lake Towers, Dubai, UAE.